Discovery Call
We learn your platform, tech stack, and testing priorities in a focused 30-minute session.
Virtual visits deserve clinical-grade reliability
Testiva delivers specialist QA for telemedicine and virtual care — video, async messaging, e-prescribing, and HIPAA-safe workflows validated end to end.
90%
Fewer Critical Bugs
3x
Faster Release Cycles
40%
Lower Rework Costs
Why it matters
What happens when LLM outputs
What happens when LLM outputs
aren't systematically evaluated
In production AI, shipping without structured output evaluation isn't a risk you can manage, it's a liability you won't see until users do.
Silent quality regression
Model updates, prompt changes or temperature shifts silently degrade output quality across thousands of responses before anyone notices.
Inconsistent tone & brand voice
Without evaluation baselines, LLM outputs drift from brand guidelines, producing responses that confuse or alienate users at scale.
Unsafe or non-compliant outputs
Untested edge cases surface harmful, biased or policy-violating content that slips past human reviewers in high-volume systems.
Evaluation blind spots
Teams relying solely on human spot-checks miss systematic failure patterns that only become visible across large output samples.
How Testiva protects your LLM outputs
- LLM evaluation expertise — Our QA engineers specialise in output quality measurement, not generic software testing or simple pass/fail automation.
- Multi-dimensional scoring — We evaluate outputs across correctness, coherence, tone, safety, format compliance and task completion simultaneously.
- LLM-as-judge pipelines — We design and validate automated evaluator prompts that score outputs reliably at scale without human bottlenecks.
- Regression baseline management — Every prompt version is benchmarked so regressions are caught before deployment, not after.
- Red-teaming & adversarial probing — We systematically surface unsafe, biased and policy-violating outputs across diverse input distributions.
What we test
Core dimensions of LLM output quality we cover
Every quality signal that matters to your users and your business is measured, tracked, and verified across models, prompts and deployment conditions.
Factual accuracy & groundedness
Validating accurate, source-grounded responses with reliable citations and minimal hallucinations.
Instruction following & task completion
Testing adherence to prompts, formatting rules and multi-step task requirements.
Tone, style & brand consistency
Ensuring consistent voice, tone and brand alignment across generated responses.
Safety & policy compliance
Verifying safe outputs, bias mitigation and resilience against jailbreak attempts.
Coherence & reasoning quality
Testing logical consistency, reasoning accuracy and structured argument quality.
Output format & structure validation
Ensuring reliable schema compliance, formatting accuracy and structured output integrity.
Prompt regression testing
Validating stable model behaviour and detecting regressions across prompt or model updates.
LLM-as-judge pipeline validation
Testing evaluator consistency, scoring reliability and automated judgment accuracy.
Multilingual & cross-cultural quality
Verifying language quality, translation accuracy and culturally appropriate responses across locales.
HOW IT WORKS
Up and running in 4 simple steps
From first contact to your first test report — a process designed to be fast, transparent and low-friction.
QA Audit & Plan
We audit your current test coverage and deliver a tailored testing strategy and test case plan.
Test Execution
Our team runs manual and automated tests, logging every defect with full reproduction steps.
Report & Iterate
You receive a detailed report with severity ratings, trends, and recommendations for the next sprint.
What People Say
“Testiva is a great team to work with. I’ve hired them multiple times and recommended them to others, all impressed by their thorough work. Highly recommended for QA.”
“Testiva team is highly skilled and extremely thorough. I trust them for accurate and timely delivery. They are a reliable resource for any project.”
“Testiva team delivered outstanding quality with great professionalism. Communication was excellent and delivery met expectations. Highly recommended.”
“Excellent team worked well with minimal supervision and did a great job. Their work helped us improve the robustness of the platform.”
LLM Output Evaluation & Testing Software
Testing Packages
| CORE LLM EVALUATION TESTING | ||||
| End-to-end LLM output evaluation |  |
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| Prompt & completion testing | |
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| Model benchmarking & scoring | |
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| API & endpoint testing |  |
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| Concurrent request / load testing | |
5K users | 10K users | Unlimited |
| Automated regression test suite | |
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Setup only | Full build |
| CI/CD pipeline integration | |
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| LLM-SPECIFIC EVALUATION | ||||
| Hallucination & factual accuracy testing | |
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| Response relevance & coherence | |
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| Instruction following accuracy | |
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| Output length & format compliance | |
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| Multi-turn & context retention testing | |
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| Reasoning & chain-of-thought evaluation | |
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| Cross-model comparison & benchmarking | |
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| Multilingual output evaluation | |
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| AI QUALITY & SAFETY | ||||
| Bias & fairness evaluation | |
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| Toxic & harmful output detection | |
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| Prompt injection & jailbreak resistance | |
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| Sensitive topic & refusal testing | |
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| Output consistency & regression | |
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| Model version & rollback testing | |
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| SECURITY, PRIVACY & COMPLIANCE | ||||
| PII detection in LLM outputs | |
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| Data handling & encryption QA | |
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| Audit logging & output trail QA | |
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| GDPR / CCPA compliance testing | |
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| Enterprise SSO & access control testing | |
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| SUPPORT & REPORTING | ||||
| Dedicated QA lead | |
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| AI quality scorecard & weekly report | |
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| 24/7 critical defect SLA | |
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Get in touch
Start with a discovery call
Tell us about your telehealth platform and we'll map out exactly what testing you need — no obligation.
Email us
Book a call
30-minute discovery sessions available Mon–Fri
Fast response
We reply to all enquiries within 1 business day