Discovery Call
We learn your platform, tech stack, and testing priorities in a focused 30-minute session.
Virtual visits deserve clinical-grade reliability
Testiva delivers specialist QA for telemedicine and virtual care video, async messaging, e-prescribing, and HIPAA-safe workflows validated end to end.
90%
Fewer Critical Bugs
3x
Faster Release Cycles
40%
Lower Rework Costs
Why it matters
What happens when telemedicine platforms
What happens when telemedicine platforms
isn't tested properly
In virtual care, a technical failure isn't just a bad experience, it's a missed diagnosis, a broken care pathway, or a HIPAA violation with serious consequences.
Video & audio consultation failures
Dropped calls, audio desync and poor stream quality during live consultations disrupt clinical assessment and erode patient confidence at critical moments.
Prescription & clinical data errors
Bugs in e-prescribing flows, incorrect dosage rendering or broken EHR writes put patient safety at risk and expose platforms to regulatory liability.
Appointment & scheduling breakdowns
Double-bookings, failed reminders and broken calendar integrations leave patients without care and clinicians with gaps they can't fill in time.
Compliance & PHI exposure
Misconfigured access controls, broken consent flows or unencrypted data transmission can expose protected health information and trigger HIPAA penalties.
How Testiva protects your telemedicine platform
- Health tech expertise — Our QA engineers specialise in virtual care and clinical platforms, not generic software testing repurposed for healthcare.
- Real-condition video testing — We simulate low-bandwidth, high-latency and multi-device consultation scenarios to surface stream failures before patients do.
- Clinical flow validation — End-to-end testing of consultation, e-prescribing, referral, follow-up and care coordination workflows across user roles.
- EHR & integration QA — HL7, FHIR, Epic and third-party integration correctness, data fidelity and failure handling tested across every touchpoint.
- Compliance-first testing — HIPAA, GDPR, WCAG and state telehealth regulation requirements built into every test cycle by default, not bolted on at the end.
What we test
Telemedicine & Virtual Care Testing
Core areas of a telemedicine platform we cover Sub: Every feature your patients and clinicians depend on is validated, stress-tested, and verified across devices, network conditions and regulatory requirements.
Video & audio consultation quality
Validating stable, synchronized and reliable telehealth sessions across devices and network conditions.
Appointment scheduling & management
Testing booking accuracy, calendar sync, reminders and conflict prevention across time zones.
Patient onboarding & verification
Ensuring reliable registration, identity verification, consent handling and document uploads.
E-prescribing & medication management
Verifying prescription accuracy, pharmacy routing and medication safety workflows.
EHR & clinical system integration
Testing accurate HL7/FHIR data exchange and seamless third-party system integrations.
Clinical documentation & notes
Validating accurate SOAP note generation, structured data capture and workflow integrity.
Payment, billing & insurance
Ensuring accurate billing, insurance claim handling and secure payment processing.
Compliance & PHI protection
Verifying HIPAA compliance, PHI security, access controls and audit trail coverage.
Performance & availability
Testing platform stability, scalability and failover reliability under peak demand.
HOW IT WORKS
Up and running in 4 simple steps
From first contact to your first test report a process designed to be fast, transparent and low-friction.
QA Audit & Plan
We audit your current test coverage and deliver a tailored testing strategy and test case plan.
Test Execution
Our team runs manual and automated tests, logging every defect with full reproduction steps.
Report & Iterate
You receive a detailed report with severity ratings, trends, and recommendations for the next sprint.
What People Say
Testiva is a great team to work with. I’ve hired them multiple times and recommended them to others, all impressed by their thorough work. Highly recommended for QA.
Testiva team is highly skilled and extremely thorough. I trust them for accurate and timely delivery. They are a reliable resource for any project.
Testiva team delivered outstanding quality with great professionalism. Communication was excellent and delivery met expectations. Highly recommended.
Excellent team worked well with minimal supervision and did a great job. Their work helped us improve the robustness of the platform.
Telemedicine & Virtual Care Software
Testing Packages
| Feature | Vital Check | PulseGuard | CoreShield | ApexQA Suite |
|---|---|---|---|---|
| CORE TESTING | ||||
| Functional & UI testing |  |
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| Mobile iOS & Android | 2 dev | 4 dev | 4 dev | 4 dev |
| API testing (REST / GraphQL) |  |
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| Performance / load testing | |
5k | 10k | Unlimited |
| Test automation framework | |
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Setup | Full build |
| CI/CD pipeline integration | |
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| TELEMEDICINE & VIRTUAL CARE SPECIFIC | ||||
| User management patients, doctors & admins | |
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| Appointment scheduling & calendar management | |
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| Video & audio consultation quality | |
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| Messaging & communication patients & providers | |
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| Medical records & prescription management | |
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| Payments, billing & subscriptions | |
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| Integrations EHR, labs, pharmacies & devices | |
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| Notifications & reminders | |
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| Multi-language testing | |
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| Reporting & analytics dashboard | |
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| COMPLIANCE & SECURITY | ||||
| HIPAA compliance testing | |
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| Security / pen testing | |
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| AI/ML model output validation | |
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| FDA SaMD readiness | |
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| SUPPORT & REPORTING | ||||
| Dedicated QA lead | |
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| 24/7 critical defect SLA | |
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Common questions
We simulate clinical consultations using synthetic patient personas across network conditions, devices, and bandwidth constraints.
Prescription routing, referral generation, clinical note handoff, EHR write-back, and post-consultation care plan delivery.
We audit every data channel for encryption, access control, session logging, and PHI handling across the full platform.
Yes we validate clinical data flow accuracy, note write-back, and prescription routing across all EHR integration points.
We test across device types, screen readers, low-bandwidth conditions, and non-native language interfaces systematically.
We produce functional validation records, clinical workflow accuracy reports, and digital health compliance documentation.
Get in touch
Start with a discovery call
Tell us about your telehealth platform and we'll map out exactly what testing you need no obligation.
Email us
Book a call
30-minute discovery sessions available Mon–Fri
Fast response
We reply to all enquiries within 1 business day