Enhancing Business Connectivity: QA Solution for Nextiva
Overview
Nextiva is a cloud-based platform offering VoIP, video conferencing, and customer engagement tools for businesses.
Challenges
- Poor UI/UX
- Inconsistent display on varying screen resolutions
- Broken links and navigation issues
- Cross browser inconsistencies
Solution
- Testing on mobile and desktop
- Conducted cross-browser testing
- Identified broken links
- Reported 150+ UI issues, improving functionality
Results
- Enhanced user experience across platforms
- App stability improved by 80%
- Application UI/UX improved
- Fixed links navigation
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